Frequently Asked Questions
Q: What makes American Staffing Homecare different from other companies?
A: We meet your home health care needs by providing highly trained and insured professionals in your home, twenty-four hours a day seven days a week. American Staffing employees are carefully screened and references are checked to ensure that you receive quality care. The licenses of all our Registered and Licensed Practical Nurses are verified with the State of Florida Department of Professional Regulation. Certified Nurses Aides and Home Health Aides are also screened by the State of Florida Agency for Health Care Administration.
Q: How long has American Staffing Homecare been in business?
A: American Staffing Homecare has been providing private duty home health services since 1990.
Q: What types of services will you provide in my home?
A: Home Health Aides (HHA) or Certified Nursing Assistants (CNA) will assist you with all of your activities of daily living (ADL’s). They can provide assistance with bathing, dressing, walking, transportation, grooming, and other personal care services. They can also perform general household tasks such as meal preparation, laundry, changing bed linens, light housekeeping, errands and transportation to the doctor or on other outings.
Q: Are your services available for senior citizens in nursing homes or assisted living facilities?
A: Yes, we provide assistance to care facility residents who require additional attention and/or personalized assistance.
Q: What happens if my caregiver gets sick?
A: We will provide you with another qualified caregiver.
Q: Who pays the caregiver, me or you?
A: American Staffing Homecare handles all the billing, payroll, taxes, insurance and administrative responsibilities for you.
Q: How do I reach someone after hours or on weekends if I need to change my care or if I have questions?
A: American Staffing Homecare unique in that we do not use an answering service. All County Health Care provides a live person who answers the phone 24 hours a day, 7 days a week.
Q: Do I need to contact my doctor if I want to use American Staffing Homecare for home health services?
A: It is not necessary for you to contact your doctor about services. If you contact our office, we will have one of our Registered Nurses contact the doctor on your behalf, receive verbal orders for care and provide documentation to the doctor about the services which we provide.
Q: What do I need to do if I have a private home health or long term care insurance policy?
A: Clients with private home health or long term care Policies simply need to contact us and provide us with basic information about your insurance company. All County Health Care will contact your insurance policy and verify your benefits. All County Health Care will then bill the insurance company on the client’s behalf on a weekly basis.
If you have an insurance policy and you are not sure whether it may cover for home care, please contact our office and we'll be happy to research it on your behalf.
Q: What's the difference between a Home Health Agency and a Nursing Registry?
A: Home Health Agencies, such as All County Health Care, are licensed by the State of Florida and receive in-depth annual audits to monitor their performance and provide a range of "hands on care" such as bathing, dressing and transfer assistance.
Unlike a Home Health Agency, a Nursing Registry acts as an intermediary for clients who wish to hire a caregiver. Most Registries provide little supervision and most assume that the individual caregiver maintain their own insurance. The client must be cautious because oftentimes the caregiver may not have suitable insurance. It is also possible that the client may also have liability with regard to Unemployment, Workers Compensation and Federal Withholding Taxes.
In a Home Health Agency, the Agency is responsible for all State and Federal requirements. With a Nursing Registry, that is not necessarily the case. The client may be considered the "employer," and as a result, some of those responsibilities may fall to the client. That is why one should be cautious when using a Nursing Registry — or choose a Home Health Agency like American Staffing Inc. instead.